Effective communication – the key to success in business

February 26, 2018 | By 246@dmin | Filed in: Uncategorized.

Through communication, people are changing. Communication is one of the essential characteristics of human life, so we are all the time we all get information about or ask for information. Lack of communication creates tensions and destroys personal and business relationships. Exchange of information or ability to chat with others is crucial to the success of an individual, family or business organization. It should, however, be noted that one thing is to communicate, but another thing is to communicate effectively.

Ineffective communication usually results in an error, as it does not produce the desired response in the receiver feedback. It is a rebellion of many business organizations. Many leaders are communicating, but often not very effective. Due to the lack of effective communication on the part of managers, many businesses are defective. Every company or business organization needs an effective communication network to function properly and achieve the goals set. In this article, focus will be an indispensable role for effective communication in a day-to-day business organization. Let's start by looking at the importance of effective communication between different angles, and examine the importance of how it can be accessed in business.

Interpretation of Effective Communication on Different Angles

The Ultimate Every form of communication – personal meeting, telephone conversation, teleconferencing, video conferencing, interview, email, letter or reminder – in the form of feedback from the customer towards the buyer towards the buyer . This is effective communication. It is about information that is well packaged and properly transmitted so that the recipient understands the message and gives a positive answer. In other words, effective communication is the one that has achieved the results for which it was intended.

Communication from different angles, such as verbal or oral or non-verbal communication, communication purpose, audience, flow of information (vertical, horizontal or diagonal), etc. Communication can be internal (within the organization) or external (with outsiders). This can be interpersonal or group communication; interpersonal when touching and grouping two people when they use forms of meetings, meetings, symposia, conferences and workshops. There is also mass communication that is related to mass communication with radio, television, newspapers, the internet, etc. With the help). From any angle, communication can only be considered effective if it produces the desired feedback

Oral communication means using spoken words and can be personal conversation, interview, telephone conversation, voicemail, meetings, group discussions, oral instructions, teleconferencing, etc Oral communication is fast and allows immediate feedback as well as instant feedback of feedback. Participants can ask questions and get instant information. In addition, gesture and facial expressions can be used to confirm a targeted message. Limitations of oral communication include the tendency to defects, the misinterpretation and the lack of permanence.

Written communication involves using written words. Business Letters, Records, Reports, Protocols, Written Speeches, etc. They can be forms. Written communication with the review has the advantage of transferability, constancy and pre-availability. It also reduces the risk of distortion of the report; so it is ideal for long and complex messages that can be transmitted orally through many intermediaries, easily distorted or misunderstood. Another advantage of the written media is that it can be reproduced in many ways (e.g., copying) and can be distributed to many recipients. One of the main limitations is delayed feedback; reading long documents can be boring, and many other factors can delay writing your answer. Written communication lacks gesture, facial expression, and other forms of body language, which reinforce the importance of communication.

The choice of communication medium depends on the nature of the message to be transmitted. As we have observed before, while the written medium is a perfect tool for transactions requiring constant documentation, instantaneous feedback is ideal for oral media. The circumstances need to be investigated in order to decide whether to make a telephone call, a personal meeting, an e-mail, a typed and signed document, and so on. Used to. The factors to be taken into account when choosing a communication tool include: urgency, formalism, misinterpretation, confidentiality, legal consequences or need for future reference, the nature and size of the audience, and so on.

Business communication usually targets specific goals such as information, explanation, persuasion, collateral, transactions, etc. Communication to information is often an introduction, notification, reporting or reporting. usually serves to inform people about new product families, prices, names, addresses, etc. If the purpose of the communication is to persuade the message to be packaged in order to encourage the audience to use the words to act. This type of communication is ideal for promoting a product or motivating employees.

If communication only relates to business transactions, such as contracts, agreements, revenue, etc., then the message must be packaged in a way that does not give way to misinterpretation or legal proceedings. In this type of communication, emphasis is placed on the accuracy and appropriateness of the particular information, such as transaction date, terms accepted, agreed prices, total amount and currency of currency, name, address and signature of the contracting parties. agreement, etc. Here is the point that, for effective communication, the message must be packaged to serve the specific purpose and the occasion of communication.

How to Provide Effective Communication in Business [19659002] It is important to note that bad or ineffective communication is responsible for a situation where the customer does not understand what he has read or heard and therefore can not provide positive feedback. This means that effective communication signals a well-packaged and properly transmitted message-that is, a message that is capable of attracting a buyer's response in a positive feedback.

Language should be considered as the most important form of effective communication. The communicator must ensure that the language used by him is clear, accurate and appropriate to the audience, purpose, and occasion for which the message is intended. Using an informal language where, for example, a polite and formal register is required, for example, the message is ineffective. Using speech or unnecessarily complex designs can only give room for misinterpretation; so the word "KISS": Keep it short and simple.

Use of unfamiliar terms, jargons, and buzz words to the audience can be an obstacle to them and hinder communication. Where technical language and phrases are used, they should be defined and explained to the public. Whatever the purpose of communication is, the communicator must connect with the audience using clear and accurate language and remove all forms of ambiguity or obstruction so that the public can fully understand the message.

The purpose or central idea of ​​the message is clearly defined and the subordinate ideas are effectively identified and linked to the main purpose, of course, in a convincing way. It is important to ensure that the substance is arranged in a logical and coherent way; in each paragraph only one main idea is available, which must be clearly provided and supported with relevant, sufficient and convincing points. To achieve coherence, new information should be linked to information previously discussed by linking the reader and confirming the main points. The wording of the message must redefine the main goal and determine the steps to be taken.

Providing fairness or grammar is also an important factor in effective communication, as ungrammatics can distort the report or undermine credibility, thus preventing communication. It is very important to ensure that you follow the rules of grammar and syntax using the correct words to convey the intended report and that the punctuation marks reflect normal usage. Finally, the entire work must be proofread to ensure that the final copy is free of mechanical errors

It should first be noted that the purpose of business communication is generally to purchase and sell. Business communication generally involves practical issues such as products, prices, discounts, sales, delivery, payments and so on. A successful businessman who has achieved his goals and achieves his goals must communicate effectively through the clarity of the term. Messages should be presented to the audience in the clearest and most clear way.

Every business communication is intended for some material and immediate response or action. Regardless of whether it is a personal meeting, a telephone conversation, a sales letter, a test letter, a reminder or a report, the goal is to do something. Therefore, every business communication needs to use a clear and compelling language in the context of the right steps to get in touch with the audience and make the right choice.

Source by SBOBET


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