There is no such thing as a worthless conversation, provided you know what to listen to and questions are the breath of life for a conversation. – James Nathan Miller
Shared mean of the shortest distance between communication points – why do we communicate at all? Listening means receiving unfiltered information and responding properly to the message. The purpose of the student is to receive the message. Listen to the intent. Listen to the action. What do you really want to know as a result of the conversation, what can you do or think about?
To achieve this goal for an effective student:
- Attend – Make a conscious decision to listen. Be eye contact and pay full attention to the loudspeaker. Concentrate on the message and lock all interfering factors.
- Engage – Show your interest and encourage speaker with verbal and nonverbal cueing. Point to the loudspeaker and ask him nods or say things like "please continue …" or "continue …".
- Suspension – Patience to exercise and suspend judgment on what they say. Do not try to evaluate whether the speaker is saying the right thing or whether it says the right path. Listen to the message as it has been delivered and, if necessary, ask for clarification without being accused, blamed or demanded.
- Learn – Be open with ideas, views and opinions that may differ from yours. Each conversation is a learning opportunity if you use it to get an insight and perspective on the loudspeaker instead of using a loudspeaker to create a platform for your own thoughts.
- Connection – Sign in with the loudspeaker. It allows you to cooperate in learning the messages. Find out the relationship with the speaker's ideas, intentions, and key steps you want. Use questions about issues to be clarified to build on the message.
To create a contact, the student must ask the speaker GOAL:
- What do we want to achieve?
- How much time is there (is it necessary) for the debate?
- How fast should you react?
- Can you give me a title?
- Is there any topic I need to listen to?
Ask questions to clarify the speaker's intent:
- Do I need to listen to you?
- Do you like my opinion?
- Do you need help?
- Do you need the agreement?
Ask for clarification with the following terms or words:
- When does the report mean an official document or status update?
- Did you mention the campaign … is that your marketing or campaign?
- When did you choose the most appropriate solution … talking about price or quality?
- When you say Friday, this is Friday or next Friday.
Summarizing the speaker's message?
- If I understand …
- Have you outlined our next steps for the project …
- What did I hear you say …
- To end the conversation …
Will we confirm the speaker's claim for ACTION or RESPONSE?
- How do you want me to continue?
- What do you want me to do with this information?
- What do you want (do you need) me or not?
- Then my role is that …
When you listen intently and do not ask questions about the connection, then the answers you receive indicate how close you are to the speaker's message and what you want and need in exchange for the speaker. ]
Source by SBOBET