The populist revolution in audio conferencing

March 5, 2018 | By 246@dmin | Filed in: Uncategorized.

Until recently, "innovation" was not about voice conferences. Since the introduction of the 1980s, there have been very few changes since Ma Bell remained in remote call centers. Only so many engineering work was done to provide some basic services, but everything else was done manually and the users paid a premium. As a result, medium and small businesses rarely used this. The good news from the dark history is that a populist revolution has begun. [1] In 1966, over the decades, Ma Bell's stringent audioconferencing services have conditioned small requirements for users. When AT & T was sold in the mid 1980's, Baby Bells repeated the exercises with very little change, except for unreserved conference calls that issued a permanent PIN and an 800 number. Current service charges did not go far.

The crazy thing is the fact that we usually demand that consumers have been questioned for a long time if the voice conference could work better. Today, Bell's coach sergeants were so insecure that we were just standing in the cup in the cup.

Audio conferencing has never been a technological champion. The market leader was historically the lethargic AT & T, whose formerly innovative Bell Labs dealt with web technologies and then broke away. The Baby Bells continued this tradition. Therefore, industry has never been an innovative lawyer. New Type of Entrepreneurial Innovators Begin a Populist Revolution

The cornerstone of innovation lies in providing fewer services at less cost. Convergence of the phone and Web technologies allows a richer user experience. This convergence, however, is a bit more complicated, but more complicated, audio conferencing with bidirectional phone calls. All audio conferences are unique. One conference call can have 10 participants and the next 400. Phone switches and Internet routers can not "skip" such calls. This requires special audio conferencing technologies

Web 2.0 audio conferencing has finally created the benefits of web-based services. Contrary to these services, the same services, such as:

  1. Group Call – One Touch on iPhone, which calls 10, 50 or 100 people at once without having to notify them, send and receive a PIN
  2. Add Participants "On the fly" – Adding more participants during the conference call without interrupting the conversation
  3. Record – MP3 Recording Weekly Sales Training
  4. Web Console – Internet Access Control, Call Management , video training, help, technical support, billing and billing data
  5. Security & Privacy – Ability to easily choose the right privacy level to prevent interfaces from important calls or where data protection rules require (e.g. HIPAA).

None of these features were available with traditional services. Why? It is the nature of these technologies. Traditional phones are connected with connecting wires and switches. Web technologies are about managing "data packets" passing through routers. Furthermore, traditional telephone networks are government-regulated, while Internet systems do not. All these differences result in technologies that are apple and orange historically. No big players invest in audioconference research until intrepid entrepreneurs have begun this communication problem in the late 1990s.

Web 2.0 audio conferencing combines the best of both worlds. However, please note that many of the same old audio conferencing providers are producing web pages in front of traditional aging boxes, who pretend to be web-based and with all kinds of "bait-and-switch" "cheap. your productivity and the people you want to bring together. People-time costs are the biggest cost, not the small cost of audio conferencing. Invest in productivity

Google's "Web 2.0 Audio Conferencing"

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