Interpersonal communication is sending and receiving messages between two or more people. Examples of interpersonal communication:
1) conversation between two people
2) small group communication
3) speech of a broad audience.
These are all forms of interpersonal communication. All forms of interpersonal communication relate to a sender (from which the message originates), message, communication channel (or medium, such as a person's voice), receiver and feedback. These elements of interpersonal communication change, for example, depending on the situation, but are still interpersonal communication.
If something interferes with interpersonal communication, such as noise, has negative consequences. For example:
1) If the sender is difficult to hear, the receiver can not respond to the sent message.
2) the receiver may not be able to give feedback to the sender of the message.
This interpersonal communication is considered a very important process, regardless of the size of the group involved in interpersonal communication.
What can be the failure or obstruction of interpersonal communication?
1) The overwhelming part of emotions – the sender can subconsciously influence the emotional state of the message feeling. Or the receiver can provide emotionally influenced feedback.
2) Filtering – If this problem occurs, the buyer will not receive the entire message because the sender has modified the message for his own purposes.
3) Information Overload – Sometimes there are senders who provide too much information at the same time, so the buyer may feel that it is the size of the message. Then the receiver can not answer the sender.
4) Protection – the receiver who exceeded the prize by the message could respond in a defensive way – even if the sender did not want to defend the defendant.
5) Cultural distortion – the sender's message may be discolored during the cultural perspectives maintained by the sender. If the sender and the receiver come from different cultures, this may result in a communication breakdown.
6) Jargon – The sender must ensure that the recipient understands when the sender uses jargon. This is because the sender can get overwhelmed by being disappointed because the buyer does not understand or respond unwittingly.
How does interpersonal communication improve?
There are four ways to do so:
1) Make Messages Simple – Do Not Use Long Messages, because it is more likely that the message will not pass, misunderstand or simply ignore. Short messages are easier to absorb and respond.
2) Regardless of your emotions – if you are emotionally excited, wait until you control your emotions before sending a message or feedback.
3) Listen very closely – make a point to listen to the speaker well. Many communication errors may occur because the receiver does not closely monitor the message.
4) Provide sufficient feedback – If you are the customer, please specify the sender of the message to summarize the contents of the message. This further helps the communication process.
For interpersonal communication, it is important for both sender and customer to make efforts to improve the communication process
. If only one party chooses efforts to improve communication, interpersonal communication is still unavailable. Both parties – the sender and the host – should take part. Only then will you be able to reach interpersonal communication.
Source by SBOBET